According to the US Consumer Product Safety Commission, Asurion of Smyrna, TN has released a recall for certain Blackberry batteries. This is a voluntary recall that was released August 10, 2010.
What is being recalled?
Approximately 470,000 of these batteries are included in the recall.
What’s the problem?
The batteries can overheat. If this happens, people can be burned and there is a risk of fire. The company has received two reports of overheated batteries, which resulted in minor burns and minor property damage to a couch and the seat of a car.
Which specific batteries are involved in this recall?
These batteries are counterfeit. They are Blackberry-branded and included with refurbished phones. Asurion sent the refurbished phones directly to the customers through their protection program. Almost all refurbished Blackberry phones sent out by Asurion before November 1, 2009 have these counterfeit batteries. Genuine Blackberry batteries are not affected by this recall.
What do I do now?
If Asurion gave you a refurbished Blackberry phone before November 1, 2009, stop using it immediately. Asurion is contacting customers they believe have been affected, but you should contact them as a precaution at (866) 384-9175. You can also address this issue by going to their website, 001batex.com.
If you have been injured by this product, or you know of any other potential hazards caused by it, contact the Consumer Product Safety Commission.
The Consumer Product Safety Commission is interested in hazards posed by all products, not just this one. Call them at (800) 638-2772 if you know of another product that is potentially dangerous or has caused injuries.