Food by Phone has been the leading high end restaurant delivery service in Bangkok since 1988. The concept was the brain child of owner Marc Hagelauers and his partner Rungrudee Suwannake and was borne out of the desire to bring high quality restaurant food to busy working professionals and families who wanted more then just your basic pizza delivery. Quality, convenience and customer service is the foundation on which Food by Phone has built its success. Over the years Food by Phone has done more then just develop a niche food market in Bangkok, but it has grown into a powerful resource and a vital bridge for the connecting the ex-pat community in Bangkok with a wide range of local services, products and information. With their interactive internet features (website, facebook,twitter), print media (monthly newsletter & quarterly food delivery magazine) and English speaking phone delivery call center Food by Phone sets themselves apart and above the pack when it comes to consistent, convenient and quality delivery service in Bangkok. Be sure to visit the sate of the art website at foodbyphone.com which allows you to order online and also features a new live chat forum as well as full menus, details and promotions on all your favorite restaurants. Food by Phone also has a free monthly newsletter that you can sign up for which features profiles on current customers and a monthly cookbook reviews, restaurant reviews, chef reviews, beer & wine reviews and upcoming food events in Bangkok.
As of September 2010 Food by Phone has developed partner relationships with 95 different Bangkok restaurants that offer America, Australian, British, Chinese, Danish, French, German, Greek, Indian, Irish, Italian, Japanese, Lebanese, Malaysian, Mediterranean, Mexican, Russian, Scandinavian, Singaporean, Swiss, Thai, and Vietnamese cuisine. Food by Phone has a supermarket delivery service which delivers a wide variety of goods including, the local English language newspaper, toilet tissue, razors, pet food, milk, condiments, Top-Up phone cards and much, much more . You can even buy DVD’s, beer, wine, spirits, tobacco, fruit juice, soft drinks, ice cream, flowers, and doughnuts. Food by Phone literally is a one-stop shopping service that makes it possible to do almost all of your shopping from home.
Food by Phone is incredibly responsive to their client base and diligent when it comes to responding to changes in the market and developing new and creative and services that best meet the needs of the customers they serve and they work closely with their partner restaurants to ensure quality control. Mr. Daniel Poole, the Marketing Manger for Food by Phone shared that some of the new strategies under development in response to changes in the market include adding vegetarian menus, ha’al menus, and family friendly menus. He also stated that in the future there are plans to make the website available in several different languages in order to be able serve a wider range of customers. Other features that set Food by Phone apart from their competitors include their secure online credit card ordering, their re-chargeable E-wallet accounts, and their gift certificates that they have available.
Food by Phone is in a unique position as it continues to deliver top quality international food to an ever more discerning international client in Bangkok. Food by Phone is more then just an idea to throw food in boxes and deliver it by motorcycle for a fee. Food by Phone is passionate about food, passionate about quality, and makes a real effort to unite people over food. Food by Phone makes things simple, easy and convenient by putting an exciting world of new food adventures at your fingertips, and that is why they continue to be an industry leader in Bangkok.