A successful pet sitter will not only tend to their client’s pets’ physical needs. They will go above and beyond. How can you leave a lasting impression as a pet sitter?
Call the Pet Owner with Updates
Unless the pet owner has expressed that they do not require updates on how Fluffy and Fido are doing during their absence (except in an emergency), a phone call can be a great comfort to pet owners. Just as parents worry about their children when they are away from home for any length of time, so too do pet owners who view their furry companions as their children. Call at a time that is convenient and be brief so that you are not taking time away from the pet owner as they lounge on a beach in the South Pacific.
Write a Letter to the Pet Owner
At the end of your pet sitting job, take a few moments to write a letter to the pet owner, detailing how their cats or dogs behaved, the routine you followed each day and how you enjoyed the company of the pets. Keep the tone of the letter warm and positive. Do not use this as an opportunity to rant by going on about how the dog had an accident in the kitchen or how the cat bit your hand. If anything like that has happened, deal with it quietly, but there is no need to bring it up in a letter. A positive letter will create a good, lasting impression of you as a capable, caring pet sitter and the pet owner is likely to hire you again.
Provide Your Contact Details for Further Work
Leave a lasting impression as a pet sitter by giving the pet owner your contact details for further work. Make it clear that you would like to pet sit for the family again. Offer your home and mobile numbers, as well as other ways to get in touch with you, such as via e-mail or the care agency you used to find the job in the first place. Being prepared by providing your contact details will alert pet owners to the fact that you were satisfied with the job and that you are worth rehiring in future.
A good pet sitter will take good care of the pets in their care, but they will go beyond that. Call the pet owners with updates, write a letter at the end of your pet sitting job and provide your full contact details for further work.