ThirdAge reports that another 135,000 compact cars have been recalled by Lexus and Toyota. U. S. and Canadian owners can relax; these vehicles are located in Europe and Japan. No injuries or accidents have been reported regarding the Passo, exclusively sold in Japan, or the iQ, sold in both Europe and Japan, including about 12.000 in Britain.
If a driver hits a bump the wrong way, most likely too hard or at a bad angle, the software that controls the power steering could malfunction. The description of heavy manual power being needed to steer the car in that event makes me think of trying to direct our big, nine-passenger station wagon in the late 1970’s, when the power steering went out while I was driving down a steep grade on the highway. I shudder to think of this happening on the crowded roads of Japan and much of Europe, such as the Autobahn.
The year 2010 has hard on Toyota’s quality control division. More than ten million vehicles have been recalled across the world for repairs to parts like gas pedals that stick. In October, 1.53 million vehicles were recalled by Toyota for brake fluid and fuel pump problems. Those vehicles included Lexus and Avalon, and affected mostly the U.S. and Japan.
A primary criterion in selecting a vehicle is safety. When the world’s largest car manufacturer invokes the recall of so many vehicles needing repair because of faulty brakes, steering malfunctions, and electrical problems with fuel pumps, it is time to question what is happening with Toyota? The latest recalls by various auto manufacturers have been accompanied by disclaimers of accidents or injuries; usually it is just found during warranty service. The customer is bringing the problem to the manufacturer. The manufacturer than notifies other customers and government safety establishments, so the word gets out. Those customers must now take uncompensated time from their schedule and deal with the crowds at the service shop, which may be hundreds of miles away. The dealership that runs the service shop may not be prepared for the number of vehicles brought in to be fixed, resulting in wasted time, uncaring shop managers, and disgruntled customers.
Although no one likes to prepare for a disaster, perhaps an emergency stock of the most common parts that are going wrong with vehicles should be stored in anticipation of immediate distribution. Retainers should be placed with all qualified service shops, regardless of manufacturer loyalty, in the event of a huge recall such as any of the ones this year. The consumer could drive to Joe’s Attack Shack and get the fuel pump replaced with no hassle. Joe has his retainer paid in advance, the part is delivered overnight express, and if there are any additional funds due once the service is completed, Joe can bill the company, who has guaranteed payment of the balance in full within thirty days. Who knows, Joe may discover the next recall problem.
ThirdAge Staff, Lexus & Toyota issue additional recall for 135,000 vehicles
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