The Brooklyn bound F train was stalled in the tunnel leading up to the Church Avenue stop for twenty-five minutes Wednesday evening. Shortly after nine o’clock the F train stopped in the Fort Hamilton station for close to ten minutes before proceeding on to the Church Avenue stop. However before arriving the train sat for close to half an hour in the tunnel. Two recorded announcements apologizing for the wait played before the conductor announced an emergency at Church Avenue was delaying the train. No further information was given at that time.
After being questioned about the length of the delay, the conductor would only elaborate that the tracks had to be cleared before the train could proceed to the station. Restless passengers settled in to wait and in one car a male passenger started to do pull ups from the hand rails. Upon the eventual arrival at Church Avenue an MTA construction worker, upon being questioned, said that problems with the traffic lights had caused the delay. Other workers were seen in the mouth of the tunnel shining flashlights onto the tracks. In total, with the delay at Fort Hamilton and the delay in the tunnel, over thirty minutes of time was lost by commuters with no apology or explanation by MTA officials.
While certain delays are unavoidable with both public and private transportation, passengers in this case were left waiting with little to no information. Had an announcement about the delay been made at the Fort Hamilton Parkway stop passengers could have decided whether to continue on their journey on the train or to exit and take a taxi or walk home. The delay Wednesday night represented not only a failure of the subway system, it also represented a failure in communication between the MTA officials and the passengers they serve.