1, Office payment policy. The medical office’s payment policy should mention that all payments are due before any medical services are performed. The office payment policy should be included in the patient paperwork that must be filled out and posted at the receptionist desk. Patients may have medical insurance. Inform them that all co-pays must be paid upfront.
2. Timely payments. Inform patients verbally and with written notice that all balances must be paid within twenty-five days after medical practices were performed. For patients who are insured, be sure to communicate with the patients during the time frame their insurance company take care of the balance due. For all balances that aren’t paid within the state policy, the medical office can add a late charge like ten percent.
3. Payment arrangements. Offer patients payment arrangements to pay off their balances. This will help you continue building your business relationship and still collect compensation for medical services.