How many times have you received a forwarded e-mail with a bunch characters such as “>” next to every line of text? These extra characters can make it very hard to read e-mails. Clean up e-mails when forwarding and replying with Outlook to help the recipient read your e-mail easily.
To clean up e-mails and delete these characters, change your e-mail formatting in Outlook.
Click on Tools | Options and click on the “E-mail options” button on the Preferences Tab.
In the “When forwarding a message” and “When replying to a message” drop-down lists, do not use the options “Prefix each line of the original message” or “Attach original message.”
“Prefix each line of the original message” adds whatever character is in the box below the drop-down arrows. The default prefix is the greater than symbol, which most of you have seen in e-mails. (>)
“Attach original message” sends the original e-mail as an attachment. This is an option that many people see with AOL users, as it is the default within AOL.
Both of these options can make it very difficult for users to view and read e-mails.
Use either of the other two options, “Include original message text” or “Include and indent original message text.” These options will simply include the original e-mail without adding any symbols or attachments.
If you clean up e-mails, you will find that recipients will read more of your e-mails instead of deleting them because of the hassle of reading them.