Very rarely do I have something negative to say about a local establishment. I am a huge fan of the Cleveland dining scene and especially the pub and tavern style eateries that are prominent in Cleveland’s west side suburb of Lakewood. Tonight I left with a bitter taste in my mouth and it was not from that final swallow of $5.50 per pint of Great Lakes Christmas Ale.
I have to say that our server Kate was pleasant but forgettable. She provided a level of service that was adequate but by no means went that extra mile. She delivered the food, was able to answer basic questions about the menu, and delivered warm but not hot food from the kitchen. I am not sure who was at fault for the latter as it could be a toss up between foods not coming out at the same time or it just sitting too long at the pass under the heat lamp. In any case, she met the basic requirements in a server’s job description.
The 4 potato skins at $6.95 were nice. My dining partner is a fan of the accompaniments so we asked for extra ranch and sour cream. The additional $2.25 for said 2 oz plastic ramekins was quite a surprise as an up-charge. Kate made no mention about this. Thus our 4 potato skins cost $9.20 or roughly $2.30 each. A tad bit on the pricy end for mediocre bar food.
Another shock on the final bill was a $0.25 first course fee because my dining partner ordered a salad with her meal. As if $4.95 was not a moderate enough up-charge for nearly wilted greens and overly greasy croutons.
In staying with the bar style theme my dining partner ordered chicken fingers with no accompanying side dish for $6.95, a fair price for eating out in my opinion. I ordered the French dip sandwich with Cajun fries at $7.95. Again, A fair price in my opinion for what we ordered. The food again was mediocre, not bad, but not all that memorable either.
When questioning Kate with the charges on the bill she explained that “the boss” says they have to charge for condiments and had no explanation for the “first course” fee we were charged. She also did not offer to find out what that charge was which I found mildly alarming. I did not press the issue because all the up charges were nominal but at the same time left me feeling mildly cheated. The food was not that memorable yet we still had a bill of $38.78 with the only alcohol on the bill being one beer. Needless to say I will not be returning to Rush Inn Bar & Grill in Lakewood, OH anytime soon, nor would I recommend it to anyone I know. I’m sorry Rush in but your establishment simply isn’t worth the bill!