A voluntary recall was issued on August 26th for Toyota Corollas and Corolla Matrix cars that were sold between 2005 and 2008 in the United States. This recall is in response to three reported incidents related to the vehicle’s ECM (Engine Control Module). Unfortunately, Toyota has had to stand by more than 2 million automobile recalls in just the past couple years. While it appears they are taking responsibility for their action it is not yet certain whether they are working harder to produce a quality product.
If You Own a Corolla or Corolla Matrix
Owners of these two Toyota models will be sent out information in early September. The information will state the cause of the recall and provide instructions on how to get a vehicle checked out. Not long after the first mailing Toyota will make parts readily available for the fixing of the affected cars. These parts will be distributed to Toyota dealership and the cars will be fixed free of charge to the owner despite an expired warranty. If an owner has already had the problem taken care of then they will be eligible for reimbursement. The instructions for what to do in that circumstance will be included in the initial recall mailing.
What’s With The ECM?
The engine control module may crack over time. This crack could paralyze the vehicle itself or just cause your check engine light to come on. It may be difficult to shift and the car may cease to start all together. In some rare cases the engine may even stop working while driving. This is how the alleged three accidents related to this problem occurred. The accidents have not yet been deemed the fault of Toyota but are currently under investigation.
Toyota has had a very difficult time with their customer loyalty in the past few years. There have been recalls on Toyota vehicles as well as the Toyota made Lexus vehicles. The problems range anywhere from not starting to accelerating involuntarily and engine stalling while on the highway. Toyota’s gas pedal recall is perhaps the most famous case. More than five million cars were recalled and action law suits are currently pending with related accidents. There were half a million Lexus vehicles recalled less than six months ago for the engine stalling while driving. With adding the 1.1 million vehicles for the Corolla and Corolla Matrix option the total recall amount for Toyota well exceeds 7.5 million vehicles.
It is difficult to stand by a company that has had this track record with vehicles. It is important to remember that although Toyota dragged their feet with the initial recall, they have been much quicker to respond and take action since then. The most recent recall was a suspicion but Toyota believes their customers are better safe than sorry. They will continue to strive in new innovative vehicles and improve the quality of their existing models. Toyota is doing the best they can with the products they have been given. The recent costs of this recall and others certainly provide an incentive for them to produce higher quality products.