I’m sure there are a lot of other differences in the two Satellite Internet competitors who service my area, but this one difference alone is why I will be switching providers.
The Fair Usage Policy is a requirement for both places, by the government, so they have to impose it, however, the differences are in HOW they are applied … and the difference will astonish you!
I have Wild Blue, “for now”, but I am switching to Hughes Net, and here is why:
When you use too much bandwidth with Wild Blue, you are penalized for a month. It takes 30 days to reset.
For 30 days your internet is so slow, it’s a speed they “claim” you can check your email with, but my normal speed with them is so slow that when they slow me down, I rarely even get my email to load. It’s actually faster to go to my folks and use their dial up to check my email.
I might mention my Wild Blue is “unlimited” and the highest speed and bandwidth they offer, for $79.95 a month. Even when I am not slowed down, things do not work right, and I always get notices that the reason is my Internet speed is so slow. I have run the Wild Blue Optimizer and it does not help.
I got a postcard from Hughes Net. I was curious. I called. I spoke to Erin. The first thing she asked is who I am with now. As soon as I told her, she immediately asked me if the reason I was unhappy was because of the Fair Usage Policy. Is she psychic or does she just know her competition?
This is what Erin told me:
Hughes Net resets your bandwidth DAILY, so if you use too much one day, you are back to the full amount the next day. Your penalty only last for the rest of that day, and even then, the penalty speed is higher than Wild Blue’s basic plan. You can use too much before work, and by the time you come home from work; you will have been offline enough for it to have reset.
I’m already sold, just on that alone, but she continues … Hughes Net offers FREE DOWNLOAD time from 2:00 AM to 7:00 AM and you don’t even have to be there to do it. You get a free download manager you can set it up to do your downloads and just leave your computer on when you go to bed. Your preset downloads will run during the free time and won’t count toward your bandwidth usage at all.
If this isn’t enough to make me want to switch yesterday, there’s more … Hughes Net also offers one free token reset a month! “If you have a big job,” Erin explains, “one that just can’t wait until the free download times, you simply do it and use your token to reset your bandwidth.”
Hughes Net is the same price as Wild Blue, and I think their lesser packages might prove to be even better so I may even save some money when I switch. I can always increase if I need to.
When Hughes Net slows you down it is 800 kbs per second, which is half speed. That, according to Erin, is still faster than Wild Blue’s basic plan. At that speed, she says you can still download a song in 38 seconds and a picture in 6 seconds. Your email and websites still work!
This is not an advertisement, this is me sharing some valuable information for those of you who may be considering the choices out there, and you need to make an informed decision. I, for one, can’t wait to see Wild Blue in my rear view mirror as I speed toward Hughes Net without having to worry about bandwidth anymore!