Modern technology brings many advantages, but with this there are some disadvantages. Computers can break down quite a bit and it can be frustrating if you do not know how to resolve the problem. If you discover that your Gateway desktop computer won’t boot, it could be a serious problem. It could be a power problem or a disconnected wire, which could be easy to repair. Troubleshooting other general desktop computer problems is possible.
Inspect the power cable attached to your desktop computer in the rear power port of the unit. Examine the opposite end of the cable and check that it is plugged into a functioning outlet or surge protector. Make sure the surge protector is turned on.
Examine the power supply’s voltage setting. Most Gateway computers contain a switch on the power supply that has to be set to the proper voltage. The required voltage for computers is typically “115V.” Detach the power cord and toggle the switch to the correct setting. Not all Gateway computers will have this switch.
Pull out the power cable from the surge protector or wall outlet. Push and hold the “Power” button on the computer system for about 15 seconds. Inspect the power cable for damage or fraying. Reattach the power cable if it is not damaged.
Look at the computer monitor’s connection to the system unit. Check that the cables are tightly connected. Double check that the monitor is connected to an operating surge protector or wall outlet. Turn on the monitor. If the monitor is not connected correctly, it may seem as if your computer is not booting.
Remove peripheral or external devices from your Gateway desktop computer. Leave the keyboard, monitor and mouse attached. Detach devices such as external hard drives, SD cards, and printers.
Push the “Power” button the computer and check if it responds. If the computer boots up, but won’t start Windows, record the message that appears on the screen. Contact Gateway customer support at this point (see resources.) Tips
- Do not disassemble your computer unless you have technical experience. It is possible to get shocked or to damage external parts.
- If the problem is severe, you may need to instill the help of a professional to remedy the problem.