The title of this article may seem fishy, after all who doesn’t know how to report spam emails to AOL. Well it depends if you actually want AOL to close the spam email account or not. For years I’ve been reporting AOL spam emails, and for years I’ve witnessed AOL ignore the spam reports, even though I reported them properly, even through spamcop.net. And I don’t just mean typical spam, but even outright abuse at one point. I also have done enough hunting online to see, AOL appears to point blank ignore the firstname.lastname@example.org email address. [Which is where Spamcop.net sends the spam reports.] This as a business owner, I find disturbing, I can’t image allowing my members to be permitted to spam, and abuse others.
Here is what my research lead me to. I’ve discovered some well known AOL email addresses to report spam to, which I’ve tested for a month.
Those email addresses are:
The last email address TOSGeneral@aol.com will get you a brand new right out of high school tech support reply. They will actually reply about how they permit their members to spam, and it’s not a breach of their TOS. Which I find awesomely amazing, and would lead to a great lawsuit I’m sure. Replying to them will only end up wasting your time further as each person that gets your letter is even stupider then the next, which I didn’t even know was humanly possible to be that dumb, and be paid to hold the job.
email@example.com This email address will get you an automated reply about being out of office, or some thing. I don’t read auto replies nor retain the pointless of them. I simply want someone other then abuse to see the email spam, and actually do something about it.
Only after complaining on Twitter to @AOL and @AOLSupportHelp did I actually grab someone’s attention. Who knew that’s all it took, I would have done it years ago. Doing so was when I discovered the email address firstname.lastname@example.org which lead to a real life human being with more then just a high school education. Someone who read the email, and closed the spam account I had been reporting for years to the email@example.com email address. This was of course after the first few emails woke the person up to realize I wasn’t an AOL member, and I’m not going to block *@aol.com when it’s one account nonstop spamming me.
So if you encounter AOL spam, don’t waste your time reporting it to the typical default AOL abuse email address. Email firstname.lastname@example.org instead. Be sure to include full headers, and save the email in case you have to report it a few times for them to wake up.