According to the US Consumer Product Safety Commission, Toshiba America Information Systems Inc., of Irvine CA recalled one of their notebook computers. This is a voluntary recall that was released September 2, 2010.
What is being recalled?
Approximately 41,000 notebook computers are being recalled.
What’s the problem?
It is been brought to the company’s attention that the computer can overheat where the AC adapter plugs into the notebook, resulting in burns. The company has already received 129 reports of overheating, which caused the AC adapters plastic casing to melt. There have been four additional reports; two involving minor burns and two involving minor property damage.
Which specific laptops are involved in this recall?
The laptops that are being recalled are part of the T Series of Notebook Computers. They include the Satellite T135, Satellite T135D, and Satellite Pro T130 models. You can find the model name and number on a label on the bottom of the laptop. The top of the computer has “Toshiba” printed on it. These notebooks were manufactured in China and sold in the United States at several retail stores and online at Toshibadirect.com, as well as other websites. They were sold from August 2009 through August 2010 and they cost anywhere from $600 to $800.
What do I do now?
If your notebook is involved in this recall, go to laptops.toshiba.com/about/consumer-notices to download the company’s newest BIOS computer program to your computer. This program can detect if your computer is overheating. If it is, the program will shut down your computer’s external power and you will receive a notice telling you to get in touch with Toshiba, who will then repair it for free. If you don’t have access to the internet, Toshiba can still install this new program onto your computer. Contact them at (800) 457-7777. If you have been injured by this product, or you know of any other potential hazards caused by it, contact the Consumer Product Safety Commission.
The Consumer Product Safety Commission is interested in hazards posed by all products, not just this one. Call them at (800) 638-2772 if you know of another product that is potentially dangerous or has caused injuries.