A few weeks ago my wife was in the mood for a Kit Kat bar, and as I was the one who was doing the shopping that week, I found on the supermarket shelves packets of 5 Kit Kat Chunky bars which were on sale, and thought that would please her.
She unwrapped one, and got halfway through it before realizing that there wasn’t actually any wafer inside, and the Kit Kat was 100 % chocolate.
I finished hers off, as it was too sickly for her, and the following night I had a second one, and it was exactly the same as the first.
Now a big bar of chocolate is fine, but the chocolate that is used in a Kit Kat is rather sickly to eat just on it’s own, so I looked up on the Nestle Kit Kat web site to see what a Kit Kat Chunky was supposed to consist of.
As far as I could see, a Kit Kat Chunky is supposed to be exactly the same as a regular Kit Kat, but “chunkier”, and so the wafer is supposed to be there, just like it’s regular sized cousin.
I found a link where I could contact Nestle Customer Service, let them know the full details, that this was a 5 pack of Kit Kat Chunky bars, and that at least 2 were pure chocolate.
Then I heard nothing for several weeks, until a letter arrived in the mail, which explained that “occasionally” the wafers do get stuck, and therefore don’t drop into the mold, and therefore the bar ends up made completely of chocolate.
Printed as part of the letter was a voucher for £1 ($1.50).
Well over the next week I had a 3rd bar from the pack of 5, which surprisingly enough contained… just chocolate.
The 4th bar as you might have already guessed, was also just chocolate, and so was the 5th bar as well.
With the chocolate being so sickly on it’s own, we both felt that the £1 in compensation was not really adequate considering that all 5 bars were solid chocolate, but we thought that it wasn’t worth complaining about it again to Nestle.
I do wish however, that we had kept most of each of the 5 Kit Kat Chunky bars, since the odds of all 5 being comprised of just chocolate and no wafer must I presume be quite slim, however once opened and bitten into, I didn’t really want to put the bar back into it’s wrapper, and allow germs to spread. It might have been a record of some kind, although I doubt it would be worthy of the Guinness Book Of Records.
So subsequently neither of us are in the mood for Kit Kat for a while, just in case next time we end up with 100% chocolate again.